COLLECTION OF INFORMATION
“Personally Identifiable Information” means specific information obtained via this Site that can be used to identify and/or contact a person, such as a person’s name, a person’s postal delivery address, a person’s e-mail address, a person’s payment information (e.g., credit card number and expiration date) and a person’s telephone number.
When you use this Site, request certain services via this Site, make certain requests via this Site or submit questions or comments via this Site, we may ask you to supply us with Personally Identifiable Information and other information. To help prevent fraud or other illegal activities, we may ask you to supply certain Personally Identifiable Information so that we can determine whether you are the person you claim to be and determine whether the information being provided is authentic. We may supplement the Personally Identifiable Information you provide with publicly available information.
When you access this Site, certain information about you and your use of this Site may be collected automatically through the use of various types of technology. For example, as you browse this Site, “cookies” may be placed on your computer’s hard drive. (Cookies are small pieces of data that are sent to your browser from a Web server and stored on your hard drive for record keeping purposes.) In general, cookies can make the Internet more useful by storing information about your preferences on a particular site. If your browser is set to not accept cookies, your access to this Site may be limited.
In addition to cookies, we may use other technologies, including pixel tags, to gather information on how our users interact with this Site and to otherwise help us efficiently operate and monitor our Site and service. These technologies show us, for example, popular pages, conversion rates, click-throughs and other information that can be used to improve, operate and monitor this Site and our service.
USE OF INFORMATION
We use information we collect from you to provide the services you request, respond to requests, reply to questions, process the information provided, help improve the Site and our services, provide you with helpful information and prevent fraud and other illegal activities, as well as to communicate on these and other topics. We may also use your e-mail address to send you newsletters and announcements about Elio. If you no longer want to receive the newsletters or other announcements, simply opt out by selecting “Unsubscribe” at the bottom of the email. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating to your payments, transactions or services that have or are being provided to you.
We may track your interactions with us, including but not limited to your Site activity, user history and correspondence, as well as any incoming e-mails and related activity. We use this information primarily for such purposes as personalizing the Site to better reflect particular interests and helping us to quickly and efficiently respond to inquiries and requests and otherwise enhancing our service offering for our customers. We may also disclose and otherwise use, on an anonymous basis, certain information, such as aggregate information, survey responses, consumption habits, commentary and nonpersonal information about users.
DISCLOSURE OF INFORMATION
We may disclose Personally Identifiable Information to third parties as described below. We may use other companies, agents or contractors to perform services on our behalf. In the course of providing such services, these third parties may have access to Personally Identifiable Information.
LINKS TO OTHER WEBSITES
This Site is not intended for use by individuals 18 years of age and younger. ITC generally does not distribute products or services for use by children, and we do not intentionally seek to collect Personally Identifiable Information from individuals 18 years of age and younger. If we discover that we have inadvertently gathered any such information from a child 18 years of age or younger, we will take appropriate steps to delete it.
VIEWING AND UPDATING INFORMATION
You are responsible for updating and maintaining the truth and accuracy of the information you provide to us via this Site. If you want to update information that you have provided to us via this Site, you may do so by following the instructions on the Site to update the information, sending us an e-mail to firstname.lastname@example.org or calling us at 616-396-1355.
CHANGES TO THIS POLICY
230 E. Lakewood Blvd., PO Box 8338
Holland, MI 49422-8338
Telephone: (616) 396-1355
Facsimile: (616) 396-1152
Last modified: March 29, 2010